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What We Do!!
Derby City Poop Scoop is a local pet waste removal company. We have weekly, bi-monthly, and monthly options to serve your needs!
We currently service the following areas;
-Ft. Knox, and other surrounding cities!
Don't see your town? Message us to add your area to our ever growing service locations.
We dont belive in contracts , so this is a week by week service ( see agreement how to terminate agreement.)
WHAT TO EXPECT
The day before your service you will receive a Text notification to remind you of for service for the next day.
On the day of your service a Uniformed, Clearly marked Vehicle will arrive to service your yard.
The scooper will remove all poop from the yard and property, And Dispose of it in the proper manner according to state and county laws
When finished you will receive a email of completion
Invoices will be emailed on the 15th the of month for the previous 30 days serviced all invoices are due by the end of month.
Area to be Serviced must be free of excessively tall grass, leaves, snow and debris for our guarantee to be effective. Although we will make every effort to make your yard 100% clean, our pooper scoopers understandably cannot clean what they cannot see. If our team feels the visibility of your yard may be a concern, we will notify you
Sounds Great! How do I start?
Give us a call or Text and we'll answer any other questions you might have.
There are no contracts this is a week by week sservice.
There is a waiver to sign (email) to allow us access and then you're done!
With our Money Back Satisfaction Guarantee you've got nothing to lose . . . but the poop!
Do I have to be home for the first appointment?
Not necessarily . . . but we have some documents for you to read and a waiver to sign. (Email)
If the dogs are going to be outside - we would like you to be there for the introduction.
We pefer Auto-pay you can auto-pay Weekly or at the end of the billing cycle on the 15th
Billing statements will be Emailed on the 15th of each month. Invoices are Due by the End of the month
To ensure 100% satisfaction, customers are not charged for their scoop until after services are complete.
Billing charges will be based off of the number of visits from the previous monthly Cycle (4 or 5 weeks).
Payment will be due by the End of the month after services were rendered .A late fee of 2.5% of the bill will be applied on the 1st of the month to an account with an unpaid balance due.
On this date account service will be suspended and will not be resumed until payment is rendered. Accounts that are delinquent for over 45 days will be assessed a $20 collection fee and be sent to collections
We Do accept Credit cards , Debit cards, Paypal , Vemno ,Zelle ,Cash & Checks
Inclement weather may make it dangerous or impossible for our team to make a scheduled cleaning. In this event, we will be responsible for servicing your yard as soon as possible. You will always receive a text alert letting you know what we are doing weather wise.
If we are unable to make up that visit you are not charged for the week.
If for any reason your pet(s) will not be using the yard for a certain period (i.e. vacation, illness, etc.) and you do not wish to be charged for an unnecessary visit(s), please call at least 24 hours in advance to suspend service.
DERBY CITY POOP SCOOP assumes no liabilities for damages to yards, gates, pets or other properties.
Fees and Promotions are subject to change at any time. On this rare occurrence, we will notify you at least two (2) weeks prior to any changes.
Either party may terminate service at any time.
To terminate service, please e-mail firstname.lastname@example.org or call 502 509 3314.
Unpaid balances are due within 15 days
Are you insured?
Yes! We carry workers’ compensation and liability insurance.
We sanitize our shoes and equipment after each cleaning.
We Use Top Performance 512 Disinfectants. They are the most concentrated disinfectants on the market! This super-concentrated formula has twice the concentration of our popular 256 disinfectants,
Highly concentrated Top Performance 512 Disinfectant deodorizes, disinfects, and provides area control of staph, salmonella, E. coli, bordetella bronchiseptica, adenovirus, canine distemper, feline picornavirus, HIV-1, infectious bovine rhinotracheitis, rabies, herpes, pseudorabies, respiratory syncytia, streptococcus-–even canine parvovirus!
Kennels, veterinary clinics, and grooming shops worldwide rely upon powerful Top Performance 512 disinfectants.
Active ingredients: Didecyl dimethyl ammonium chloride n-Alkyl (C1450%, C1240%, C1610%)10.14% , dimethyl benzyl ammonium chloride 6.76%. Inert ingredients: 83.10%. poop scoop in Louisville Pet Waste Removal in Louisville
On our 1st visit we charge $40 for 1st hour of pickup (larger size yards may be more ) Then your yard will go to the weekly price.
once a month pick up
Once a month pick up
once a month pickup for 2 dogs
once a month pickup for 3 dogs
Once a month pick up for 4 dogs
One time clean up
All prices are based on normal sized yards if you have an overly large yard or unusual situation please contact us for a quote
" My yard is always clean. They take great pride in their work and the owner is very understanding. " Jordan D.
" What a relief it has been to have one less chore each week. Derby City Poop Scoop has made my family's yard much better. Their prompt and timely services are consistent week to week and we don't have to be home to know their service is complete. I would rate them more than 5 stars if I could. We give 4 "paws" up here! " Kristi S.
" There invoices are great. They text and say what time they will be at the home. They have many options. And they do an excellent job keeping my yard clean and there tools clean"
"We have our yard back! We wish we had thought of this sooner. James provides great service at a very reasonable price. We highly recommend Derby City Poop Scoop. " Nancy L.
" James and his crew are always professional and on time. Even with the task at hand they come with smiles and good nature personality. Couldn't ask for a better company to handle my dogs clean up. And my dog is finally starting to warm up to James. " Mindy B.
"Great company! They do an amazing job at keeping my yard clean. Wouldn't be able to use my yard if it wasn't for them!! Very reasonably priced! " Jessica B
James Shields , Owner
Kristi Tassler , HR-Payroll-Billing
Chris Allan , Sales/CSR
Mindy Bartles , Lead Scooper/Trainer
Melissa Taylor , Scooper
Graham Bain , Scooper
Makayla Robnett, Scooper
Dave Epperson, Scooper
Jason Fenwick, Scooper
Tahra Dunn , Scooper
Chris Bartles , Scooper